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DIVE SHOP CHECK IN PROCEDURE
Please call us at 2672-1259 or
2672-1260 between the hours of 7-4 or leave a message on the
answering machine to reconfirm your
diving schedule and equipment needs.
If possible call the day before your
first day of diving. Divers must check in with the
dive shop at least one hour prior to
boat departure to coordinate gear
pickup, show proof of scuba
certification, and sign the
Liability Release required prior to
participating in any scuba activity,
including instruction. Participants
in a scuba diving course will also
be required to sign a statement
regarding medical history, so if you
have any medical conditions that may
prevent you from participating in
this
activity, it is recommended that you
contact your physician and obtain a
signed
release permitting you to
participate. NO REFUNDS will be
given for unused dives
or instruction.
PROOF OF CITIZENSHIP / VISA
REQUIREMENTS
Travelers are responsible for
obtaining proper entry
documentation. All foreign nationals
including infants
are
required to possess a valid passport
to enter Costa Rica.
All passports
must have at least six months
remaining before expiration at time
of departure
from Costa Rica.
Visitors from some countries are
required to have a
visa. No refunds will be given for
missed flights or denied entry
caused by
failure to carry proper
documentation or for any other
reason. If travel
documents are lost or stolen or
other issues need to be resolved
with the
participant’s embassy there will be
no refund for forfeited transfers,
hotel
rooms, or tours. Visitors to Costa
Rica can carry a copy of their
passport in
lieu of the original while
travelling within the country
DEPARTURE TAX
Departure Tax is $26 (subject to
change without notice) and must be
paid prior to check in. Payment of
the departure tax is the sole
responsibility of the traveler and
can be paid in US dollars, local
currency, or credit card.
PAYMENT POLICY
v
$100.00 per person is due at time of
booking to hold
package reservation.
v
Full payment is due 45 days prior to
arrival.
v
Peak Season
(Easter, Christmas, and New Year’s)
payment is due 75 days prior to
arrival.
v
Reservations not fully paid 30 days
before arrival will be cancelled.
Peak Season: Reservations must
be fully paid 60 days before
arrival. Reservations not paid on
time will be cancelled.
v
In the event the reservation is
released due to non-payment, there
will be NO REFUNDS of any deposits
paid.
CANCELLATION POLICY
All cancellations need to be
submitted in writing and are subject
to the penalties outlined below. No
refunds can be made for unused hotel
rooms, meals, diving, tours, or
transfers.
High and Low Seasons:
v
Cancellations 60+ days prior to
arrival – FULL REFUND.
v
Cancellations 45 to 59 days prior to
arrival - $100 fee per person.
v
Cancellations 30 to 44 days prior to
arrival – 50% charge.
v
Cancellations less than 30 days
prior to arrival – No Refund
Peak Season
(Easter, Christmas, and New Year’s
Week):
v
Cancellations 90+ days prior to
arrival – FULL REFUND
v
Cancellations 75 to 89 days prior to
arrival - $100 fee per person
v
Cancellations 60 to 74 days prior to
arrival – 50% charge.
v
Cancellations less than 60 days
prior to arrival – No Refund
NO SHOWS
No refund. Clients will be charge
the full amount.
CHANGES TO ITINERARY
Any changes to the itinerary must be
made 30+ days prior to departure.
Any changes to the itinerary at the
guest’s request while on the trip
are at the guest’s sole expense. NO
REFUNDS will be given for any unused
tours, meals, or transfers. No
exceptions will be made. For
bookings made within 30 days of
departure, the itinerary becomes
final at time of deposit.
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